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Citi Handlowy
Foreign-owned

Citi Handlowy

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Citi Handlowy is a Polish bank that forms part of Citigroup's global network, which has over 200 years of market presence. It specialises in... Read more →

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Key facts
Founded 1870
Branches 17
Digital payments BLIK · Apple Pay · Google Pay
Helpline 24/7

Key facts

Founded

1870

Headquarters

Warszawa

Total assets

49,0 mld PLN

Employees

2 900

Customers

900 000

SWIFT/BIC

CITIPLPX

Ownership

Foreign-owned

Helpline

24/7

BFG

BFG Guarantee

Deposits are guaranteed by the Bank Guarantee Fund (BFG) up to the equivalent of €100,000 per person.

Digital payments

✓ BLIK
✓ Apple Pay
✓ Google Pay

ATMs

380 ATMs
Euronet

About the bank

Citi Handlowy is a Polish bank that forms part of Citigroup's global network, which has over 200 years of market presence. It specialises in premium banking for affluent individuals and corporate services for large enterprises and multinational companies.

Transfer session hours

Transfer type Session / Cutoff time
ELIXIR — outgoing 08:00, 12:15, 15:30
ELIXIR — incoming 10:30, 14:30, 17:30
Express ELIXIR 24/7

Mobile app

Download on App Store Download on Google Play

Social media

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Customer reviews

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Frequently asked questions

Which customer segment does Citi Handlowy target? ＋
Citi Handlowy focuses on affluent customers (Citigold, Citigold Private Client) and corporate clients. The bank offers advanced investment products, private banking, and comprehensive services for large businesses and institutions.
What are the ELIXIR session hours at Citi Handlowy? ＋
Citi Handlowy processes three ELIXIR sessions on business days. Outgoing: 08:00, 12:15, 15:30. Incoming arrive around 10:30, 14:30, and 17:30. Express ELIXIR is available 24/7.
What credit cards does Citi Handlowy offer? ＋
Citi Handlowy offers Citi credit cards, including cashback cards, the Citigold card with benefits for affluent customers, and cards for business clients. The bank is known for innovative Mastercard and Visa card products.
Does Citi Handlowy offer private banking services? ＋
Yes, Citi Handlowy offers the Citigold Private Client programme for clients with assets from PLN 2 million. It includes a dedicated advisor, preferential exchange rates, access to global Citi network products, and advanced investment services.
How to contact Citi Handlowy? ＋
The Citi Handlowy helpline is available at 800 246 246 (toll-free), 24/7. The bank has around 100 branches in Poland, mainly in larger cities, plus a network of CitiGold Centres for affluent customers.

Key facts

Bank website www.citibank.pl
Helpline 24/7
Branches 17
SWIFT/BIC CITIPLPX
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