How to open an N26 account?
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An N26 account is opened via the mobile app or n26.com. An identity document is required (video verification). The entire process takes a few minutes. N26 issues a Mastercard that arrives by post within a few business days.
Is N26 safe for Polish customers?
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Yes, N26 holds a full banking licence (German Federal Financial Supervisory Authority, BaFin) and EU customers' funds are protected up to EUR 100,000 through the European deposit guarantee scheme. N26 GmbH operates under European banking supervision.
What plans does N26 offer?
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N26 offers several plans: N26 Standard (free), N26 Smart (approx. EUR 4.90/month), N26 You (approx. EUR 9.90/month), and N26 Metal (approx. EUR 16.90/month). Higher plans offer more free international ATM withdrawals, travel cashback, and additional insurance.
Does N26 offer PLN accounts?
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N26 offers accounts denominated in EUR (DE IBAN) in Poland. The card works in PLN in Poland but transactions are converted at the Mastercard rate. For everyday spending in Poland it is worth having a plan with cashback to offset potential exchange rate differences.
What is N26 customer service like?
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N26 has no phone helpline — support is via in-app chat and email. Response time depends on the plan (Metal gets priority). In Poland, N26 serves customers in Polish via chat. There are no physical branches.